Lost Level Support

How can we help?

Last updated: August 31, 2026

For questions, bug reports, or privacy requests related to Ten Hours Till Dark, contact the independent developer directly.

Email support

Include your device model, iOS version, and a short description.

thales@flameworks.com.br

Before reporting a problem

Confirm that iOS is updated and restart the game. If possible, attach a screenshot and the run report exported by the game.

Privacy requests

Use the same email and write “Privacy Request” in the subject. Read the privacy policy for details about local saves and advertising.